
Mercedes Antón
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In order to face these challenges and address these transformations successfully, it is necessary for companies to adapt their resources to work in a more intelligent manner, focussing all their efforts on their core business.
Through SmartBPO, ndistinguished, innovative BPO model, AddVANTE will help you to simplify your administrative operations and processes swiftly and effectively, facilitating decision making in the management of your business.
Our proposal is built around the advantages offered by cloud computing and big data management combined with “competitive intelligence” and “business intelligence” tools, making it possible to benefit from technologies that were hitherto only available through huge investments.
In order to be aligned with the goals of our clients we have developed a work methodology that allows us to combine three key modules that will help you to manage and direct your business to improve its competitiveness.
We carry out process consulting to analyse a company’s administrative flows, we assess them and offer improvements to act in a more efficient, safe and productive manner.
We use advanced computer systems and today’s communication channels (Internet) to automate the procedure as far as possible, avoiding the exchange of documents and manual work.
Likewise, thanks to data mining and exploitation, we have set up a major strategic tool to allow companies to improve their performance, control costs, reduce risks, encourage cooperation, improve transparency and sustain their growth.
Our competitive intelligence unit enables you to raise your business intelligence level by interrelating and/or correlating your company’s internal data with those of the competitive environment.
Connecting these three modules allows organisations to exponentially improve their competitiveness and efficiency.
Commitment, rigor and talent are the hallmarks of a young and dynamic team of professionals who will instil trust in your company.
Our consultants have extensive proven experience in providing consultancy services to companies of all sizes in different industries. We have companies that are market leaders on our books and we have resolved some complex cases.
SmartBPO is a differential and innovative model of BPO "business process outsourcing" and "competitive intelligence" that helps companies to simplify their operations and administrative processes and facilitates decision-making in business management.
Our services and solutions address the outsourcing of processes under an end-to-end vision.Below you will find opinion and analysis articles written by our professionals related to the Outsourcing practice.